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For Patrons and Visitors with Mobility Impairments
Courtesy Wheelchairs | Parking
Accessible Seating | Accessible Restrooms | Telephones
Map of the Kennedy Center | Important Phone Numbers

Wheelchair Symbol Courtesy Wheelchairs
Courtesy wheelchairs are available for our patrons and visitors while they are at the Center. Wheelchairs are available by reservation and are located at the Visitors Center in the Hall of States. To reserve a wheelchair, please call the Friends of the Kennedy Center Volunteers at (202) 416-8340, 10 a.m. to 9 p.m. daily. Wheelchairs with elevating leg rests are available upon request.

One hour before show time, Kennedy Center doormen are available to assist patrons with disabilities from the front of the building to the theaters. Ushers in the theater will assist patrons to their seats or wheelchair accessible locations. It is strongly recommended that patrons who do not normally use a wheelchair bring a friend or companion along to assist them in maneuvering the wheelchair around the Kennedy Center. Please note that staff, volunteers, doormen, and ushers are not able to assist patrons in transferring or to provide personal attendant services.

Parking Symbol Parking
Parking spaces for persons with disabilities are available in the Kennedy Center Garage for vehicles bearing valid DMV handicapped parking stickers or license plates on a first-come, first-served basis for vehicles with a clearance of less than 6 feet. Please ask the garage personnel to direct you to these parking spaces. For information on van accessible spaces, call the Kennedy Center Garage at (202) 416-7980, Monday through Friday from 9 a.m. to 5 p.m.

Seating Symbol

Accessible Seating
The Kennedy Center ticket sales staff is trained to assist you in getting seating that best meets your individual needs. There are wheelchair accessible locations in all theaters and removable armrests in the Concert Hall, Opera House, Family Theater, and Terrace Theater for those who would like to transfer. To talk to our customer service staff about accessible seating, call (202) 416-8528 (voice) or (202) 416-8724 (TTY).

Restrooms Symbol Accessible Restrooms Wheelchair accessible restrooms are available on parking levels A, B, and C; in the Eisenhower Theater, Concert Hall, Opera House, Family Theater, Terrace Theater, States Gallery, and in the restaurants. There are companion restrooms in the Hall of Nations; the orchestra lobby of the Eisenhower Theater; on each level of the Concert Hall and Opera House; on the lobby level of the Family Theater; and on the Terrace level in the States Gallery outside the Theater Lab and Terrace Theater. Locate on map

Telephones Symbol Telephones
Public telephones equipped with volume controls can be found opposite the Box Office in the Hall of States, the Box Office in the Hall of Nations, and in the motor lobbies on all three parking levels. There are also pay phones in each of the theater lobbies.

There is a volume controlled and wheelchair accessible pay phone at the front of the Hall of States opposite the entrance to the Family Theater.




The Kennedy Center strives to make its performances and facilities accessible to all our patrons. For additional information or if you have questions, need assistance, or an accommodation not mentioned above, please call the Office for Accessibility at (202) 416-8727 (voice) or (202) 416-8728 (TTY).

Map of the Kennedy Center

Important Phone Numbers
Information and Tickets:
TTY (202) 416-8524
Voice (202) 467-4600
Out-of-Town (800) 444-1324
Hours: Mon.-Sun., 10 a.m.-5 p.m.

Office for Accessibility:
TTY (202) 416-8728
Voice (202) 416-8727
Hours: Mon.-Fri., 10 a.m.-6 p.m.

Subscriptions Office:
TTY (202) 416-8518
Voice (202) 416-8500
Hours: Mon.-Fri., 10 a.m.-6 p.m.

Group Sales Office:
TTY (202) 416-8410
Voice (202) 416-8400
Hours: Mon.-Fri., 10 a.m.-6 p.m.

Parking Garage:
Voice (202) 416-7984
Hours: Mon.-Fri., 9 a.m.-5 p.m.
Call 202-416-7987 evenings and weekends